Review your information and submit your batch claim. ![]() When all your claims show the green icon, you’re ready to submit your batch claim. You can save your claim at any time and come back to it later. As you make corrections and add documentation, click Refresh Table to view updated status based on your most recent changes. Message and error alerts will guide you through the claims that require further attention. FedEx saves you time by reviewing your batch claims for errors before you submit them. Step 5: Review and update your batch claims Your uploaded claims will appear at the bottom of the page. Step 4: Use the “Browse” function to select and upload the file Step 3: Fill in your claims data and save your file Step 2: Select the File Batch Claims tab and download the template If you don’t have a FedEx account, find the type of account that's right for you. Our customer service representatives are available to assist you during the following operation hours: 7:00 AM to 5:00 PM CT. The section also includes the date, driver’s employee number, number of pieces in the shipment, and shipping trailer number for hazardous material shipments.Use these instructions to file a single claim using a two-step process, or up to 200 claims at one time for FedEx Express ® and FedEx Ground ® shipments from:įor shipments with a shipper address located outside of the United States or Canada, we kindly request you to contact FedEx ® customer service at 1.800.463.3339. This declares that the shipment is in accordance with DOT regulations. If the shipment contains hazardous materials, the agent for the carrier (driver) must sign the field. Department of Transportation (DOT) regulations.ģ2. ![]() It indicates that materials are packaged, labeled, classified, and marked according to U.S. If the shipment contains hazardous materials, you must sign and date this field. Execute this nonrecourse clause when you don’t want to be responsible for the inability of the carrier to collect freight charges from the consignee at the destination.ģ1. Also add the customs broker contact name, phone number, and fax number.ģ0. export statistics and to help regulate the export of goods to other countries. Census Bureau for compiling official U.S. The Electronic Export Information (EEI), formerly Shipper’s Export Declaration (SED), is used by the U.S. For international shipments indicate broker name, fax, and phone numbers. Subject to maximum ELC limits additional charges may apply.Ģ9. (including the currency and whether it is per lb. Subject to maximum ELC limits additional charges may apply. If excess liability coverage (ELC) is requested, indicate the new or used condition of the articles and the amount of coverage being requested (including the currency and whether it is per lb. If excess liability coverage (ELC) is requested, indicate the new or used condition of the articles and the amount of coverage being requestedĢ8. When the rate is dependent on the value, you’re required to specifically state the agreed-upon or declared value of the shipment.Ģ8. Enter the declared value of the shipment. Also provide the name of the hazardous materials provider or the contract number.Ģ7. When shipping hazardous materials, provide the hazardous materials emergency contact phone number. Enter the total number of handling units (e.g., pallets or drums) in the shipment.Ģ6. Enter cubic feet of the shipment: (L x W x H) in inches, divided by 1,728.Ģ5. For help in determining NMFC class designation, contact FedEx Freight Customer Service at 1.866.393.4585.Ģ4. Enter the number assigned by NMFC for proper rating. For help in determining the NMFC item number, contact FedEx Freight Customer Service at 1.866.393.4585.Ģ3. Enter the National Motor Freight Classification item number for the commodity type. Enter the total combined weight of each commodity, including the crate or pallet.Ģ2. For no additional fee, you can select a delivery before, on, or after a date, or between two dates, as long as it’s after the standard delivery date.Ģ1. Fill out only if your delivery request is something other than standard transit. ![]() Enter the Bill of Lading number supplied by the shipper to reference shipment information.ġ0. Limited Access: Pickup or delivery will need to be made at a limited access location (e.g., school, construction site, military base).ĩ.Inside Delivery: Your shipment will require a pickup or delivery beyond a point directly accessible to the trailer.Liftgate: A FedEx Freight trailer will require a liftgate to load or unload the shipment. ![]() Discrepancies can cause delivery delays and/or additional charges. It’s important that you verify your consignee selection with the consignee. 2 Select all that apply for both the Shipper and Consignee sections. Optional or additional service fees and charges. Enter the consignee/recipient’s name, FedEx Freight account number, attention designation, phone number, and address.
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